DrumART Design Your Own

Order & Shipping

How long will it take to ship my order (turnaround time)?

Our general rule of thumb: your order ships within three to seven business days of final artwork approval. That's days, not weeks, and it's not a typo.

Once you've ordered your head — or, for Leave It To Us orders, once you've approved the final proof — it's generally on its way to you fast.

Target schedule, based on the day you order (before 5pm Eastern):

Order day Print day Ship day
Monday Wednesday Friday
Tuesday Friday Next Wednesday
Wednesday Friday Next Wednesday
Thursday Next Monday Next Wednesday
Friday Next Wednesday Next Friday
Saturday Next Wednesday Next Friday
Sunday Next Wednesday Next Friday

We stock all the drumheads and accessories we offer, in every available size, to avoid stock-related delays wherever possible. Specialty items — oversize heads (26″ and larger), marching bass drumheads, clear heads, advanced materials — generally take longer and ship within one to three weeks.

Time in transit is in addition to our turnaround, and depends on where you are and which shipping option you chose. DrumART HQ is in Voorheesville, NY (12186). We generally ship UPS Ground (1–5 business days); expedited shipping is available at checkout.

Please note: the schedule above is a target, not a service commitment. It depends on current order volume, holidays and weather, and it doesn't include transit time. We do not guarantee delivery dates under any circumstances.

Still Need Help?

If your question isn't answered here, email info@drumart.com and a real person will get back to you.

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